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Data protection


The controller responsible for the processing of personal data on this website is Reima AirConcept GmbH, represented by Managing Director, Seiferitzer Allee 7, 08393 Meerane, Tel: 03764 / 795600; Fax: 03764 / 795600; E-Mail:

The data protection officer can be reached at: Data protection officer of Reima AirConcept GmbH, Seiferitzer Allee 7, 08393 Meerane, Tel: 03764 / 795600; Fax: 03764 / 795600; Email:

Technically necessary data processing

When you access the website, data is processed for technical reasons. This includes IP addresses, time of the request, name and URL of the files accessed, origin of the request, browser and operating system used. This data is processed for technical reasons to ensure the technical process and to administer and secure the system. The legal basis is Art. 6 f) EU GDPR with our interest in providing information requested by you via the Internet. This data is not saved and is deleted after you leave the website.

contact form

When you use the contact form on our website, the requested data will be processed for the purpose of contacting you on the basis of your consent, Art. 6 a) EU GDPR.

Data from the online shop

For orders in the online shop, the personal data required to process the order is processed. This includes your name, address, contact details, your payment information and account details, credit card number, delivery address, etc. This data is used to process your order, Art. 6 Para. 1 lit. b) EU GDPR.

Data will be passed on to third parties if this is necessary for the processing of the order - for example to delivery services and postal deliverers, credit institutions, debt collection agencies in the event of non-payment of outstanding items - or if we are required to do so by law, for example for tax or other legal reasons.

If you have created a customer account, we will also save your data in an order history. This is done on the basis of Art. 6 Paragraph 1 Letter f) of the EU GDPR. Our interest is to be able to offer you as a customer a better shopping experience by making it easier for you to find products you have previously ordered in our shop. If you do not agree to the storage of your order history, please send us a message to the contact addresses listed under 1.; the history will then be deleted.

Deletion periods

The data will be stored as long as it is necessary to process your request or if you revoke your consent. In this case, storage may take place if we are obliged to document it for legal reasons - for example for tax or commercial reasons.

Rights to information, deletion, authorization, blocking and other rights of those affected

According to Art. 15 ff. of the EU GDPR, you have the right to information, correction, deletion, restriction of processing of your personal data, as well as the right to data portability and the right to object (Art. 21 of the EU GDPR). If special personal data is processed on the basis of your consent, you can revoke your consent at any time. To exercise these rights, please contact the person responsible named above.


If you subscribe to our newsletter, personal data will be collected to send you the newsletter. The legal basis is your consent in accordance with Art. 6 Paragraph 1 Letter a) of the EU GDPR. You can revoke this consent at any time. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact details given under 1.


If cookies and analysis tools are used on the website, the following separate instructions apply.

We use cookies to operate the website. These are files that your browser saves on your device when you visit our website. They are used to save data about your visit and for recognition as well as for statistical recording, improvement and guaranteeing the operation of our website. The legal basis for this is Art. 6 Para. 1 lit. f) EU GDPR. Temporary cookies are deleted after you leave the website.

You can configure your browser settings so that it rejects cookies, or only allows them according to certain rules and then deletes them again. In this case, however, the website may not function properly.

Transfer of data to third parties

The data processed on this website will not be passed on to third parties unless you have given your consent to do so, or the transfer is necessary to process a contract or mandate with you, or there is a legal obligation to do so, Art. 6 Para. 1 EU GDPR.

Tracking Tools

Tracking tools are used to improve our offering and for statistical purposes. The use is based on Art. 6 Paragraph 1 Letter f) of the EU GDPR. This is a web analysis service provided by Google Inc.

( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). For this purpose, an agreement on order processing was concluded with Google. This service creates pseudonymized user profiles by transmitting various data such as browser type and identifier, operating system, origin of the request, IP address and time and setting cookies. The data is also transferred abroad, in particular to the USA, and evaluated there by Google, and possibly passed on to third parties. You can prevent the use of the tracking software by setting your browser. You can also prevent Google from processing the data by installing an additional program for your browser. You can find this at ( You can also install a cookie on your device, which you can download here.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help ( ).

When using the Google Adwords Conversion Tracking service, a cookie will be placed on your device if you have reached this site via a Google ad. This is used to analyse and statistically evaluate the use of the website. The cookie is valid for 30 days. The person is not identified, but it is observed whether the user has reached the site via a Google ad. You can prevent this use by rejecting the setting of corresponding cookies in your browser settings.

Based on Art. 6 Paragraph 1 Clause 1 Letter f), plug-ins, links and buttons to social media websites are used for advertising and information purposes. By incorporating these elements, data is transmitted to the corresponding social media providers when you visit our site, possibly also to third countries. This data is stored and processed by the providers; in particular, a provider can recognize that you have visited our website if you are logged in to the social media provider at the same time. Even if you "share" or otherwise pass on ("like") posts from our website in the social network, this is transmitted to the provider and stored by them, possibly also for your user profile. The social networks use this data for business purposes, marketing, advertising and other purposes, in particular to create and compile profiles about you and to provide personalized advertising. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information ( ).

Data security measures

To ensure data security, the contents of our website are transmitted using state-of-the-art SSL encryption. To secure the data, we and the commissioned service providers with whom corresponding contractual agreements have been made use appropriate state-of-the-art measures, in particular to restrict access to the data, to protect against changes and loss, and to ensure confidentiality in accordance with the state of the art.

Rights of appeal Supervisory authority

If you are not satisfied with data protection or if all of your questions have not yet been answered, you can contact us at any time using the contact details provided under 1. We will be happy to provide further information.

According to Article 77 of the EU GDPR, you also have the right to lodge a complaint with the relevant supervisory authorities. In case of doubt, this is the state data protection authority responsible for our company headquarters; however, you can also contact the authority in your place of residence, which will then assist you.

Status of the privacy policy

This privacy policy is dated May 2018. It can be adapted to current legal and technical developments at any time.

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